Tablet Menu or QR Menu? The Right Choice for Your Business

There are two main options facing restaurants on the path to digitalization: Placing tablets on tables or sticking QR codes. Both have pros and cons. So, which one is more correct for your business?

Tablet Menu (iPad/Android Tablets)

Usually preferred in luxury (fine-dining) restaurants and steakhouses.

• Advantages:
  • Large screen, visuals look very impressive.
  • Even if the customer doesn't have a phone (or battery is dead), they can look at the menu.
  • Adds a prestigious air.
• Disadvantages:
  • High Cost: Buying a tablet for each table (e.g., 20 tables = 20 tablets) requires an investment of thousands of dollars.
  • Security: Risk of theft or breakage.
  • Charging and Maintenance: They need to be charged, cleaned, and updated every day.
  • Hygiene: Every customer touches the same screen, must be constantly disinfected.

QR Menu (BYOD Systems like ZekMenu)

Based on the "Bring Your Own Device" principle.

• Advantages:
  • Low Cost: Hardware expense is 0 TL. Only QR code printing is sufficient.
  • Hygienic: Customer only touches their own phone.
  • No Maintenance: No worries about charging, updating, or breaking.
  • Prevalence: Everyone has a smartphone now.
• Disadvantages:
  • Might be difficult for very old customer base or those without phones (In this case, 1-2 spare tablets or paper menus can be kept).

Which One Should You Choose?

If you have a very top segment restaurant with few tables and a wide budget, Tablet Menu can be an option. However, for 95% of cafes, bistros, hotels, and restaurants seeking speed, efficiency, hygiene, and cost advantage, QR Menu is indisputably the most logical choice.